Prompt – what is it and how much does the debtor cost?

The prompt is an official reminder that you need to pay off the loan, which the lender sends to the debtor. See what fees are associated with receiving a prompt.


Prompted response to a loan default

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The loan company is prompted when the debtor has not repaid the borrowed amount within the prescribed period and / or has not informed in advance that there may be any difficulties repaying the loan. The reminder usually takes the form of a written form, but it is increasingly adapted to today’s communication reality: lenders therefore send e-mail (e-mail) and SMS messages. Very often you can also meet the phone prompt. It is worth noting that some lending companies, before sending a prompt to the debtor, try to contact him by phone to determine the reasons for late repayment – this is called payment monitoring.


What can we find in the prompt?

The borrower’s receipt consists of several mandatory elements:

  • address details of the loan company;
  • address details of the debtor (a prompt directed to natural persons conducting business activity as well as civil and private partnerships of commercial companies can also be sent to the home address of the entrepreneur or his partner);
  • an explicit request to settle unpaid amounts due (e.g. “Pursuant to Article 455 and Article 476 of the Civil Code (consolidated text: Journal of Laws of 2014, item 121) we call for payment of the amount due according to the following list …” );
  • payment document number – invoice number (if the borrower defaults on more than one liability, the numbers of all unpaid invoices);
  • the amount of debt clearly stated (but without the amount of interest);
  • deadline for repayment of the liability;
  • bank account number to which the outstanding amount should be transferred;
  • as well as a clear warning that further delay in repayment will mean taking the necessary steps to recover the loan.


Disregarding the prompt may result in a bailiff’s visit

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These “necessary steps” can be entering a debt recovery procedure, asking the court for a court order for payment or initiating bailiff proceedings, which may result in bailiff seizure. Therefore, the reminder is also intended to warn the debtor against the very negative effects of further default. Very often, lenders, despite sending the first reminder, maintain telephone contact with the debtor, who is shown the benefits of a quick refund. From the perspective of the money lending company, a well-written prompt (i.e. containing all the aforementioned elements) will be indispensable evidence in any court proceedings.


The prompt is another cost borne by the borrower

The prompt is not free and its costs vary depending on the form of reminder. As a rule, electronic prompts, i.e. SMSs and e-mails that cost between $ 2 and $ 5, are the cheapest. If you are asked to pay, you must pay at least $ 10, and the most expensive phone calls from lenders are up to $ 50. Dozens of dollars will also be paid by clients called to pay via a prompt in the form of a letter – postal items cost from 20 to 40 dollars. Different loan companies use different methods: some use all forms of prompting, others are limited to letter prompts. Individual lenders also differ from each other by the date after which they prompt: most often it is the period between the 7th and 20th day after the repayment deadline, but it happens that the urgency is sent even 60 days after the set date.


Dottore and no repayment

If a Dottoreu customer has a problem paying off their financial commitment on time, they should first contact Customer Service. The advisers will try to choose the best solution satisfying both sides, i.e. the borrower and the company. It must be remembered that the customer is obliged to reimburse the amount of the loan paid and not returned together with interest calculated according to the rate of overdue debt for each day of delay. All necessary information can be found on the subpage Terms and Conditions. The payable receivables of the Lender under the Agreement are satisfied in the following order: for court costs and other enforcement costs; for fees and commissions; interest accrued on past due debt; overdue interest; for the amount of capital outstanding; for current interest; for the amount of current capital. In the event of a delay in repayment of the loan installments, the Lender has the right to undertake debt collection activities in the order indicated:

  • request for payment,
  • transfer of the case to debt recovery proceedings

Further debt collection actions are taken if previous actions are found to be ineffective and the customer is still late in paying his debts.

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